Direct delivery of 1:1 and 2:1 support, outreach and family work.
Support
Support
A placement is close to breaking down and you need support in place this week. Send us an outline and we will tell you whether we can take it, what it will look like and what it will cost.
What support covers
What support covers
A placement at risk of breakdownAdditional support around a child or young person to help hold a placement that is under strain.
Urgent 1:1 or 2:1 supportA defined package with the staffing ratio set by risk and need, not by whoever is available.
Placement stabilisationShort-term intensive work at the point of crisis. The support is the intervention, not just the cover.
Bridging while a placement is arrangedCommunity-based support that keeps things stable during the search.
Step-down from residential or secure provisionSupport that reduces as independence grows, with the young person's goals at the centre.
Intensive family supportFocused work to prevent escalation and reduce the risk of family breakdown.
Outreach and transition for young peopleCommunity-based support built around engagement, independence, education and planned transitions.
Community support where residential is unavailable or unsuitableA managed alternative for the period between referral and placement.
Who delivers it
Who delivers it
Gwennol builds and manages practitioner teams based on the needs and risks in the referral. Three practitioner types are used across support packages.
Same scope as a support practitioner, with additional experience for more complex cases.
Direct delivery where the role requires input from a registered professional.
Staffing ratios of 1:1, 2:1 and other arrangements are set by need and risk at the design stage. Waking-night cover is available where required. See rates.
What the commissioner receives
What the commissioner receives
Written support planAgreed with the commissioner before delivery starts and updated as things change.
Risk assessmentDocumented risk assessment, reviewed through the life of the package.
Daily recordsContemporaneous records of delivery, kept to an agreed standard.
Incident managementRecording, escalation and follow-up of incidents throughout the package.
Named management contactA single point of contact for the commissioner throughout.
Practitioner supervisionNamed supervision arrangements and a stated frequency for practitioners on the package.
Progress and review reportingAt the format and frequency agreed at the design stage.
Scheduled reviewsOf risk, progress and outcomes, and whether the package should step down or change.
Phase 1 boundary: these services do not include personal care, prompting or reminding a service user to eat, wash, dress or take medication, medication administration, or accommodation combined with parenting assessment. Referrals are screened before acceptance.
Shifts
Book a practitioner by the shift
You can also book a practitioner by the shift — under your direction, in your setting, with no package or setup fee. See shift rates.
Discuss a referral
Send an outline of the situation — the child, the placement, the risk and what you need. We will tell you whether we can take it, what it will look like and what it will cost.